Research house In-Stat have reported that Unified Communications (UC) are beginning to be touted as a service and not a product as they migrate to the cloud. In-Stat analysts say that two emerging trends will catapult UC into the forefront of technology: SIP Trunking and higher data rates in the wireless industry. In-Stat have also made predictions about Avaya eventually becoming the leading provider of UC solutions due to its acquisition of Nortel. Only time will tell!