…Elite sent to me-

Six IVRs a-saying
Five call record-ings!
Four mobile phones
Three NGNs
Two Swyx systems
And a way to queue my calls effect-ively!

IVR or Interactive Voice Response is a system used to partially or fully automate your incoming calls. Many call centres are using interactive voice response technology as an Auto Attendant to guide their callers through to the relevant department. IVR can however offer much more than just an Auto Attendant service; contact Elite to find out what IVR can give to you this Christmas!