Poignant words from Esther Rantzen founder of ChildLine, who this week tried to raise more volunteers for ChildLine after finding that one in three children who pick up the phone don’t get through. Unanswered Call Reporting shows that there just aren’t enough operators to handle the volume of calls coming in. And when you consider the courage it takes a child to actually pick up the phone and report abuse and when you think about what they might suffer at an abusers hand because of an unanswered call – well, it near enough breaks your heart.