At the beginning of June 2009, Elite Telecom launched their new Elite Intelligent Call Queuing System.

Elite Intelligent Call Queuing contains all the advantages of an agent call back system, leaving all the disadvantages behind. When there are too many incoming calls for the agents to deal with, the customer hears a message giving them the option to either stay in line or to call back, and when they do call back they will return to their place in the queue!

The advantages of Elite Intelligent Call Queuing are many, the disadvantages – none. Get intelligent!